Your initial deposit reserves your event date and is NON-REFUNDABLE or TRANSFERABLE.
NO refunds will be issued under any circumstances, unless She Got Cake chooses to cancel your order and if that is to occur, you will receive only your deposit as a refund within 60 days of the cancellation.
Upon signing the contract, a deposit is due or has been paid.
We must receive the balance by the due date indicated (5 days prior to event date) or the contract is null and void, and deposit will not be refunded. If you miss your final payment on the initial due date, there will be an additional $50 charge to the total that is due if you are still wanting the order to be processed.
The date of your final payment is the final date for any changes of size, style or flavors of cake. Any changes requested after this date cannot be guaranteed.
Delivery and setup are an additional cost.
We are not responsible for any damage to the cake after setup is complete. You are responsible for providing an appropriate & secure table and environment for the cake(s). Cakes are heavy & require a sturdy table, & optimal room temperature of 72 degrees or below.
You are also acknowledging and assume responsibility for all “non-toxic” items you chose for this order such as disco dust and luster dust that is not edible but for enhancing decorating use only.
You acknowledge that fresh flowers are not food product, and may contain pesticides, insects, dirt, or other contaminants.
If you or your representative elective pick up and set up the cake, you assume all liability and responsibility for the condition of the cake once it leaves, She Got Cake’s possession.
On occasion we will photograph our cakes and we reserve the right to use any photographs for display or promotion without compensation to you.
Our products may contain or come into contract with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions.
Performance of this agreement is contingent upon the ability of She Got Cake to complete the agreement and is subject to labor disputes, strikes, accidents, Acts of God, and other causes beyond our control.
All cake orders that are delivered have to be set out 1-2 hours prior to your event. If we deliver the cake and there is no place to set up the cake and you place the cake elsewhere other than where it needs to be set up, such as a restaurant (they typically place the cake in the freezer/refrigerator) if you cut into your cake and its cold/frozen, this is not our responsibility due to the fact that the cake was not set up where it needed to be upon delivery at the 2 hour mark.
If you submit a picture or bring a picture to the consultation that you want your cake to be based off of, it is your responsibility to state to us that you want the cake to look EXACTLY like picture. This means, colors, size, and structure will be closed as possible. Once you make changes to a photo, it will not look like picture you provided to She Got Cake. You are changing the look from the photo, which means, it will not look like the photo.